This Privacy Policy explains what personal data wen63 collects, how it is used, and the steps taken to protect it. Using the platform means you have read and understood this policy alongside the Terms and Conditions.
These cards outline what we do — and don't do — with your personal information. The full policy follows below.
All data transmitted between your device and wen63 is encrypted using SSL. Whether you are logging in, making a deposit in PHP, or accessing your account from Manila or Davao, the connection is protected.
wen63 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account, process transactions, and meet compliance requirements — nothing else.
You have rights over your personal data — including the right to access what we hold, request corrections, and ask for deletion where applicable. How to exercise these rights is covered in the policy below.
wen63 only collects the personal information needed to operate your account, process payments, and comply with applicable requirements. We do not collect data for purposes beyond what is described in this policy.
Identity documents submitted during KYC verification are used exclusively for the purpose of confirming your identity. Access to this information is restricted to personnel with a specific operational need.
Personal data is retained only for as long as it is needed for the purpose it was collected, or as required to meet legal and compliance obligations. When retention is no longer necessary, data is securely deleted or anonymised.
This Privacy Policy applies to all individuals who access or use the wen63 platform, including visitors who browse the website without registering and registered account holders who actively use the platform's features. It covers data collected through the website and the wen63 App on Android and iOS.
wen63 is operated for players based in the Philippines. If you are accessing the platform from outside the Philippines, this policy still governs how your data is handled in connection with wen63.
The type of personal data wen63 collects depends on how you interact with the platform. The table below summarises the main categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, government-issued ID details | During registration and KYC verification |
| Contact data | Mobile number, email address | During registration; OTP verification |
| Financial data | Deposit and withdrawal records, transaction amounts in PHP, payment method used | When using the Cashier |
| Account activity | Login times, games played, bets placed, session duration | During platform use |
| Technical data | IP address, device type, browser, operating system | Automatically on each visit |
| Communications | Support messages, account enquiries | When you contact support |
wen63 uses personal data for specific, defined purposes. We do not process personal data in ways that are incompatible with the purpose for which it was collected.
wen63 processes your personal data on the following legal bases:
wen63 does not sell, rent, or share your personal data with third parties for their own marketing purposes. Personal data may be shared in the following limited circumstances:
The wen63 platform uses cookies and similar technologies to support platform functionality, maintain your login session, and gather aggregate usage data that helps us understand how the platform is used.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the platform normally.
wen63 retains personal data for as long as it is needed for the purpose it was collected, or as required by applicable legal and compliance obligations. In practice, this means:
When personal data is no longer required and there is no legal obligation to retain it, it is securely deleted or permanently anonymised.
As a player using the wen63 platform, you have the following rights in relation to your personal data:
You can request a copy of the personal data wen63 holds about you. We will provide this in a clear format within a reasonable timeframe.
If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. Some corrections can be made directly within your account settings.
You can request deletion of your personal data where it is no longer necessary for the purpose it was collected and where there is no legal requirement to retain it. Some data cannot be deleted during the legally required retention period.
In certain circumstances, you can request that processing of your data be restricted — for example, while a correction request is being reviewed.
You can object to processing based on legitimate interests, including profiling. We will review your objection and stop processing unless there are compelling legitimate grounds that override your rights.
To exercise any of these rights, contact the wen63 support team at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before actioning your request.
wen63 applies technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include:
No system is completely immune to risk. If you suspect your account has been compromised, contact support immediately at [email protected] and change your password as soon as possible.
wen63 is strictly for adults aged 21 and above. The platform does not knowingly collect personal data from individuals under 21 years of age. Age verification is carried out as part of the KYC process.
If we become aware that personal data has been collected from an individual under 21, that account will be closed and the data deleted in accordance with our retention policy. If you believe a minor has registered on the platform, contact support immediately.
wen63 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. Material changes will be communicated to registered account holders through the platform or via contact details on file.
The effective date at the top of this page will be updated whenever changes are made. Continued use of the platform after an updated policy is published constitutes acceptance of the revised terms.
For questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, contact the wen63 team at [email protected]. Support is available 24/7.
When submitting a data rights request, please include enough information to allow us to identify your account and respond accurately. We may request proof of identity before actioning sensitive requests.
Register your account, complete verification, and access slots, live casino, sports betting, and more — all in Philippine Peso. Your data is handled in line with this Privacy Policy.
21+ only. All transactions in PHP. Play responsibly.